Why Most Sellers Miss Out on Amazon Reimbursements

Getting your money back from Amazon for damaged inventory or overcharged fees sounds simple, but sellers often face roadblocks and delays due to hidden policies and poor reporting tools.

Unclaimed, Lost, or Damaged Inventory

Amazon often misplaces or damages items in its warehouses, but many sellers miss these reimbursements by not checking inventory adjustments or fulfillment reports regularly.

StarterX Solution:

We audit your inventory reports and file accurate claims to recover reimbursements for lost or damaged items.

Inaccurate Return Refunds

Sellers often lose money when buyers are refunded but never return items, or they return unsellable goods that go unnoticed.

StarterX Solution:

We review return reports, match transactions, and file claims to recover lost refund value for each SKU.

Overcharged FBA Fees and Storage

Amazon sometimes charges more for weight, size, or long-term storage than it should, and sellers rarely catch these fee issues in time.

StarterX Solution:

We review fee transactions and storage data to catch overcharges and submit recovery requests on your behalf.

Denied or Ignored Claims

Most self-submitted claims fail due to missing documentation or not aligning with Amazon's reimbursement guidelines, leading to silent rejections.

StarterX Solution:

We prepare fully documented claims and escalate them according to Amazon’s internal processes to improve approval rates.

No Tools for Tracking Reimbursements

Without proper tools or automation, sellers struggle to track missing inventory or refund errors across multiple ASINs and shipments.

StarterX Solution:

We use smart audit tools to track claims, monitor outcomes, and deliver clear recovery reports for full transparency.

Our Amazon Reimbursement Refund Services

StarterX helps Amazon sellers recover lost money by managing the full reimbursement process. We investigate FBA errors, file complaint claims, and help you get refunded for issues Amazon may miss or reject.

Lost and Damaged Inventory Reimbursement

We scan your FBA inventory history for items that were lost or damaged inside Amazon warehouses. Then we file eligible claims to recover those losses according to Amazon’s reimbursement rules.

Fee Overcharge Investigation

Our team audits your monthly FBA fees for errors in storage charges, shipping weight, or oversized dimensions. We then submit refund requests for any verified overcharges in your account.

Inventory Adjustment Dispute Handling

Sometimes Amazon removes or adjusts stock by mistake. We investigate those inventory changes, validate the errors using Amazon reports, and file disputes to recover lost inventory value.

Returns Discrepancy Recovery

Returned products often go missing, arrive damaged, or are marked unsellable by Amazon. We track these cases and help you recover reimbursement for returns that should not reduce your stock.

Monthly FBA Reimbursement Audits

Each month, we review your FBA reports to catch missed reimbursements. We use tools like the Reconciliation Report, Returns Report, and Inventory Adjustment Report to file valid claims.

Amazon-Compliant Claim Submission

Every case we submit meets Amazon’s policy requirements. We use supporting data such as invoices, shipment tracking, and warehouse scans to make sure your claim has the best chance of success.

Reimbursement Tracking and Reporting

You receive clear reports showing the status of each reimbursement case, including claims submitted, approved, or pending. This keeps you informed and in control of your recovered funds.

Reimbursement Refund Services for Every Amazon Seller Type

StarterX Reimbursement Refund Services are built for sellers who want to recover every dollar owed without wasting time chasing Amazon reports or claims.

imgPrivate Label Sellers

If you are running your own brand on Amazon and managing a large catalog, we help you recover inventory losses, FBA overcharges, and refund errors with ease.

img Wholesale Sellers

When you are moving high volumes, small discrepancies can add up fast. We track and file claims so you stay focused on growing your wholesale business.

img International Sellers

Operating according to Amazon’s policies from outside the U.S. can be tough. We manage your reimbursement claims, even if you're not based in the same marketplace.

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Achieved best seller status in your category!

Why StarterX Is the Trusted Partner for Amazon Sellers

30-Day Satisfaction Guarantee

We stand by our services If you are unsatisfied with the results, get a full refund within 30 days.

No Hidden Fees

We offer straightforward pricing with full clarity on what’s included. You will never find surprise charges or add-ons after you’ve signed up.

Dedicated Manager

You will be assigned a personal account manager who understands Amazon’s requirements.

Why Choose StarterX
customer satisfaction
We focus on customer satisfaction.
Support and guidance
Exceptional Support and guidance.
Quality and Excellence
Committed to Quality and Excellence
quotes

I had no idea how much money I was leaving unclaimed. StarterX helped me recover over $2,000 in reimbursements I would’ve missed on my own.

Alicia K.

Private Label Seller

Tracking reimbursements across dozens of SKUs was a nightmare. StarterX team handled everything and kept me updated without me lifting a finger.

David R.

Wholesale Seller

I use StarterX for all my client accounts. Their refund tracking and claim accuracy are excellent, and they make me look good with zero extra work.

Monica L.

Amazon Consultant

As a seller based in Dubai, dealing with Amazon U.S. policies was tough. StarterX took over the process and helped me recover fees I didn’t know I could claim.

Hassan A.

International Seller

I thought reimbursements were automatic until I saw how many cases StarterX opened for me. Definitely a must-have if you want to protect your profits.

Bryan M.

New FBA Seller

Step-by-Step Process to Recover Amazon Reimbursements with StarterX

01

Connect Your Seller Account

We securely connect to your Amazon Seller Central to review your past and current transactions for reimbursement eligibility.

02

Audit Your Inventory and Reports

Our team audits lost, damaged, or miscounted inventory, FBA returns, overcharges, and fee discrepancies using Amazon reports.

03

Identify Reimbursement Opportunities

We flag all claimable issues that meet Amazon’s reimbursement policy, including FBA errors, overcharges, and returned item mismatches.

04

Submit Reimbursement Cases

Our specialists create and submit compliant cases on your behalf, with supporting evidence to speed up approval by Amazon support.

05

Track and Report Results

We track case progress, follow up when needed, and share detailed reports showing your reimbursements and recovery totals.

06

Keep Monitoring for New Claims

This won't be a one-time fix. We continue to monitor your account each month to catch new claim opportunities and protect your profit.

Tools & Platforms We Use for Amazon Reimbursement Audits

Amazon Seller Central

Used to submit cases, track responses, and gather essential reports that help us process, manage, and follow up on every eligible reimbursement claim.

FBA Inventory Reports

We review inventory adjustments, loss claims, and fulfillment data to locate missing or damaged stock that may qualify for Amazon reimbursement.

Transaction Reports

Used to track order-level activity and spot discrepancies in refunds, fee overcharges, or incorrect reimbursements made by Amazon to your account.

Helium 10

Helps scan your FBA account for inventory loss, damage, and shipment discrepancies that may have been overlooked by Amazon systems.

Google Sheets

We use organized templates to log claim details, track submission dates, monitor reimbursement status, and keep records aligned with Seller Central.

Keepa

Supports price history analysis and FBA fee trends, which help us detect changes that may affect eligibility for reimbursements or seller credits.

Custom Audit Templates

Built by StarterX, these templates streamline claim tracking, detect inconsistencies, and ensure no reimbursement opportunity slips through unnoticed.

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Changing the lives of ecommerce sellers
100+
Active Sellers

Empowering over 700+ active sellers to thrive in ecommerce.

85,000+
Orders Processed

Efficiently handling over 85,000+ orders with precision and care.

$2.6M
Members Sales

Facilitating over $2.6 million in member sales through effective strategies.

Ready to Recover the Money Amazon Owes You?

Unclaimed reimbursements quietly eat into your profit margins. With StarterX, you get a partner who audits, submits, and follows up on every eligible claim so you never leave money behind.

Partner with us to keep your FBA reimbursements accurate, compliant, and on time.

Let’s Get Started Talk to an Expert

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FAQs About Amazon Reimbursement Refund Services

You may be eligible for reimbursement if Amazon loses or damages your inventory, overcharges fees, mishandles returns, or fails to refund customers properly.

In most cases, you can file claims up to 18 months from the incident, depending on Amazon's category-specific policies.

Not always. For many cases, we can retrieve the necessary data through your Seller Central reports. If additional proof is needed, we’ll guide you on what to provide.

Our audit team runs a full review of your reports, transactions, and FBA inventory records to uncover unclaimed or missed reimbursements.

Yes. We follow Amazon’s reimbursement guidelines closely and never use automation that violates the terms of service.

No problem. We work around your existing history and focus only on missed or rejected cases to ensure no duplication or conflict.

It depends on the complexity of the case. Simple reimbursement requests can be resolved in a few days, while others may take 1 to 2 weeks.

No. If we don’t find eligible claims or recover funds, you won’t be charged. Our pricing is typically success-based.

Yes. We support sellers on Amazon US, UK, EU, CA, and other major marketplaces.

Yes. We provide detailed reports showing the status of every reimbursement claim, including submission dates and responses from Amazon.

Done for You Amazon Store Management

Managing an Amazon store takes ongoing time, effort, and strategy. StarterX gives you a fully managed solution to handle the day-to-day work. As your Amazon agency, we take care of everything your store needs to run smoothly and scale with confidence.

This is not just assistance. It is full management of your Amazon store by a team that understands what it takes to scale. From research to results, StarterX manages the process so you can focus on growth, or step back entirely and let the store work for you and earn profits as passive income.


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  • Product Listing Creation
  • Product Listing Optimization
  • Inventory Management
  • Marketing and Launch Strategy
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  • Order Fulfillment
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